✓ Secure Checkout
✓ 30-Day Returns
✓ No Restocking Fees
✓ Support: service@velirella.com
This website is operated by Velirella. Throughout the site, the terms “we,” “us,” and “our” refer to Velirella. By visiting our website or purchasing from us, you agree to be bound by the following Terms of Service.
By using this site, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or service without written permission from us.
Certain products may be available exclusively online and may have limited quantities. Product descriptions, images, prices, and availability are subject to change without notice.
We make every effort to display product colors and details accurately, but we cannot guarantee that your device display will show colors exactly as they appear in real life.
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
We reserve the right to refuse, limit, or cancel any order. If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.
You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store.
Our return and exchange policy is available on our Returns & Exchanges page.
Orders may be canceled free of charge within 12 hours of purchase. After 12 hours, production or fulfillment may already be in progress, and cancellation requests may be subject to a 30% cancellation fee.
Orders that have already shipped cannot be canceled.
Our store may use third-party tools, apps, payment processors, shipping carriers, or service providers. We are not responsible for third-party websites, services, or policies. Please review their terms before using their services.
If you submit reviews, photos, comments, suggestions, or other materials to us, you agree that we may use, edit, publish, distribute, or display such content for marketing, service, or website purposes.
Your submission of personal information through the store is governed by our Privacy Policy.
Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability. We reserve the right to correct any errors and to update or cancel orders if any information is inaccurate.
You are prohibited from using the site or its content for unlawful purposes, to violate laws, infringe intellectual property rights, submit false information, transmit harmful code, collect personal information of others, spam, scrape, or interfere with website security.
All website content, including text, graphics, logos, images, product designs, and layout, is owned by or licensed to Velirella and may not be copied, reproduced, distributed, or used without written permission.
We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free. Products and services are provided “as is” and “as available,” except as expressly stated by us.
To the fullest extent permitted by law, Velirella shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, services, or products purchased through the site.
You agree to indemnify and hold harmless Velirella, its affiliates, partners, employees, suppliers, and service providers from any claim or demand arising from your breach of these Terms of Service or violation of any law or third-party rights.
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain valid.
These Terms of Service remain effective unless terminated by either you or us. We may terminate or suspend your access to our services if we believe you have violated these Terms.
These Terms of Service shall be governed by and construed in accordance with the laws of the United States, unless otherwise required by applicable law.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on this page. Your continued use of the website following any changes constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at:
Email: service@velirella.com
Website: velirella.com
Company Name: Hexu Trading Limited
Company Address: UNIT 502W21, 5/F, MIDAS PLAZA, 1 TAI YAU STREET, SAN PO KONG, HONG KONG
