Jewelry Care Guide
Jewelry Care Guide
✓ Everyday Care Tips
✓ Gold-Plated Jewelry Care
✓ Simple Home Cleaning
✓ Support: service@velirella.com
At Velirella, every piece is designed to bring a little sparkle to your everyday life. With proper care, your jewelry can maintain its beauty and shine for years to come.
Everyday Care
To help preserve the brilliance of your jewelry:
- Remove jewelry before sleeping.
- Remove jewelry before exercising or physical activities.
- Avoid wearing jewelry while swimming or showering.
- Keep jewelry away from perfumes, lotions, cosmetics, and household chemicals.
- Put your jewelry on after applying skincare products and fragrances.
- Store each piece separately to prevent scratching and tangling.
For gold-plated jewelry, minimizing exposure to moisture and chemicals will help extend the life of the plating.
Weekly Cleaning
Regular cleaning helps restore shine and remove everyday buildup.
You’ll Need
- Warm water
- Mild dish soap
- A soft toothbrush
- A soft lint-free cloth
Cleaning Steps
- Fill a small bowl with warm water.
- Add a few drops of mild dish soap.
- Soak your jewelry for 5–10 minutes.
- Gently clean hard-to-reach areas using a soft toothbrush.
- Rinse thoroughly with clean water.
- Pat dry with a soft cloth.
- Allow the jewelry to air dry completely before storing.
Extra Care For Gold-Plated Jewelry
Gold-plated jewelry requires a little extra attention.
- Avoid direct contact with water whenever possible.
- Remove jewelry before washing hands, showering, or swimming.
- Avoid contact with perfumes, body sprays, and skincare products.
- Store pieces in a dry jewelry box or pouch when not in use.
Over time, natural wear may gradually affect gold plating. This is considered normal wear and is not a manufacturing defect.
Jewelry Storage Tips
Proper storage is just as important as cleaning.
- Store jewelry in a soft pouch or lined jewelry box.
- Keep pieces separate to avoid scratches.
- Store jewelry in a cool, dry environment.
- Avoid direct sunlight and excessive humidity.
Professional Cleaning
For heavily worn jewelry, occasional professional cleaning may help restore its appearance. Always choose a professional jeweler experienced with plated jewelry and gemstone jewelry.
Customer Support
If you have any questions about caring for your jewelry, our customer care team is happy to help.
Email: service@velirella.com
- Customer Support Hours: Monday – Sunday
- Business Hours: 9:00 AM – 6:30 PM (GMT+8)
- Average Response Time: Within 24 Hours