Privacy Policy

At Velirella, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit velirella.com or make a purchase from our store.

Information We Collect

When you visit our website, we may collect:

• Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information
• IP Address
• Browser and Device Information
• Shopping Behavior and Site Activity

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and shopping experience
• Prevent fraud and maintain website security
• Send promotional emails and marketing communications (only if you opt in)

Email Marketing

If you subscribe to our newsletter, we may send you promotional emails about new arrivals, exclusive offers, and updates. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Cookies & Tracking Technologies

Velirella uses cookies and similar technologies to improve website performance, personalize your experience, and analyze site traffic.

Cookies may be used to:

• Remember your preferences
• Keep items in your shopping cart
• Analyze website usage
• Support advertising and remarketing campaigns

Third-Party Services

We may share limited information with trusted third-party service providers that help us operate our business.

These may include:

• Shopify
• Payment Providers
• Shipping Carriers
• Email Marketing Platforms
• Google Analytics
• Meta (Facebook & Instagram)
• Advertising Platforms

These partners only receive information necessary to perform their services.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us at service@velirella.com.

Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: service@velirella.com
Website: velirella.com